Is this Mecca hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mecca hotel have a swimming pool?

No, this Mecca hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mecca hotel?

Best-rates for the Mecca hotel starts from $178 per night with includes Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Bedding/Linens, Breakfast, TV, Accessibility, Security/Safety, Business Services, Guest Services, Child Friendly, Kitchen, Parking, Bar, Toiletries, Wellness Facilities, Restaurant, Entertainment, Internet, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mecca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mecca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mecca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mecca hotel?

Based on the information reported by the owner or manager, the Mecca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mecca hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Doubletree by Hilton Jabal Omar Makkah | Hotel in Makkah

| 9.2 (1003 Reviews) | 1 Bathroom

Mecca Hotel | Doubletree by Hilton Jabal Omar Makkah

Hotel in Mecca, Makkah

Central hotel with 2 restaurants connected to a shopping center in Makkah
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Bathtub

Bedroom

Blackout drapes/curtains

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Slippers

Turndown service

Desk

Iron/ironing board

Separate sitting area

Safe

Phone

Breakfast

2 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 70-250 for adults and SAR 40-125 for children

24-hour room service

Free bottled water

Coffee/tea maker

Minibar

Refrigerator

Parking

Free area shuttle up to 500 meters

Height restrictions apply for onsite parking

Covered self parking on site (SAR 215 per day)

Wheelchair-accessible parking available

Accessibility

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Stair-free path to entrance

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Entertainment

49-inch LED TV

Pay movies

General

Meeting rooms - 2

Conference space (250 square feet)

Elevator

Gift shop/newsstand

ATM/banking services

Front-desk safe

Banquet hall

Urdu

English

Indonesian

Arabic

Smoke-free property

Guest Services

Free area shuttle

Refrigerator

Rollaway/extra beds (surcharge)

Concierge services

Daily housekeeping

Turndown service

Luggage storage

Multilingual staff

24-hour front desk

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 3:00 am contactless check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for sar 600 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately sar 70 to 250 for adults, and sar 40 to 125 for children covered self parking fee: sar 215 per day late check-out is available for a fee (subject to availability) an in-room refrigerator is available for an additional fee rollaway bed fee: sar 600 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 10002349 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Adel

Dec 20, 2025 08:35:55 AM

Review Score: 6

Summary: We paid specifically for a connecting room from the beginning of our stay. Unfortunately, the mattress in the first room was extremely uncomfortable, which is not what one would expect from a 4-star hotel. When we contacted the staff for assistance, they took a very long time to respond. After performing Umrah and being completely exhausted, I ended up sleeping on the floor that night. The following day, after reporting the issue, the hotel offered us a complimentary dinner buffet as compensation. We had already paid for the breakfast buffet, which was excellent and offered a wide variety of choices. We were then moved to another connecting room; however, this room had a very strong smell of smoke. It was unbearable for my children, and we could not sleep comfortably, so we all slept in one room. We contacted the staff again, but no one came to address the issue. The next day, the room was cleaned, but the smoke smell was replaced with a strong room spray odor, which was still unpleasant. In addition, we experienced an issue with the room speaker—it was producing a strange noise and could not be fully turned off, even when set to the lowest volume. Overall, the lack of comfort, repeated room issues, and slow staff response made our stay very stressful, especially during such an important spiritual journey.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Room, 2 Twin Beds, Connecting Rooms Room Size: m² 2 Twin Beds	General Number of living rooms 0, Connecting rooms available, Highchair, Courtyard view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Family Room, 2 Twin Beds, Connecting Rooms Room Size: m² 2 Twin Beds	General Number of living rooms 0, Connecting rooms available, Highchair, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431, City view
Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed, Accessible Room Size: m² 1 King Bed	General Number of living rooms 0, Doorbell/telephone notification, Wheelchair-width doorways, Low-height bed, Courtyard view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Accessible bathtub
Presidential Suite, 1 King Bed (Haram) Room Size: m² 1 King Bed	General Number of living rooms 0, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 2 Twin Beds, Bay View Room Size: m² 2 Twin Beds	General Number of living rooms 0, Bay view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Courtyard view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Courtyard view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Junior Suite, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2