DoubleTree by Hilton Surabaya | Hotel in Surabaya
Hotel in Surabaya
Elegant Accommodations
DoubleTree by Hilton Surabaya in Surabaya offers a 5-star experience with a sauna, restaurant, bar, and a year-round outdoor swimming pool. Guests enjoy private check-in and check-out, a fitness room, and a 24-hour front desk.Comfortable Amenities
The hotel features family rooms, a kids' pool, and a children's playground. Additional facilities include a coffee shop, outdoor seating area, and free WiFi. Complimentary bicycles and a tour desk enhance the stay.Dining Options
A variety of breakfast options are available, including continental, American, buffet, full English/Irish, vegan, halal, and gluten-free. The family-friendly restaurant serves Chinese, Dutch, Indonesian, local, Asian, and international cuisines.Prime Location
Located 11 mi from Juanda International Airport, the hotel is highly rated for its attentive staff, excellent breakfast, and convenient location.DoubleTree by Hilton Surabaya is located in Surabaya.
This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Security/Safety, Sports/Activities, and several others. This is a 5 star rated property and has over 402 reviews with the average score of 8.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This DoubleTree by Hilton Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Coffee house on site
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Wine/Champagne
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Special diet meals (on request)
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Fruit
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Kids' meals
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Bar
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Restaurant
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Private Parking
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Parking on site
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Parking
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Parking garage
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Wheelchair accessible
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Toilet with grab rails
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Raised toilet
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Lowered sink
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Auditory guidance
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Visual aids (Braille)
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Visual aids (tactile signs)
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Bathroom emergency cord
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Locker rooms
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Fitness center
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Sauna
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Kids' club
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Cooking class
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Playground
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Fitness
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Nightclub/DJ
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Elevator
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Non-smoking rooms
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Smoke-free property
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Facilities for disabled guests
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Soundproof rooms
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Designated smoking area
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Safe
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Family rooms
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Air conditioning
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Wifi in all areas
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Valet parking
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Tour desk
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Business center
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Fax/Photocopying
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Airport shuttle (additional charge)
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Daily housekeeping
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Shuttle service (free)
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Airport shuttle
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ATM on site
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Dry cleaning
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Shuttle service (additional charge)
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Room service
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Baggage storage
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Meeting/Banquet facilities
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Private check-in/out
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Car rental
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Laundry
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Ironing service
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Shuttle service
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24-hour front desk
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Concierge
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Invoice provided
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Internet
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Wifi
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Free Wifi
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Outdoor pool (year-round)
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Outdoor furniture
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Outdoor pool
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Terrace
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Key card access
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CCTV outside property
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Fire extinguishers
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24-hour security
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Smoke alarms
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CCTV in common areas
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Security alarm
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Physical distancing in dining areas
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Breakfast to-go containers
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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Access to healthcare professionals
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Process in place to check health of guests
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Face masks for guests available
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Thermometers for guests provided by property
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Staff follow all safety protocols as directed by local authorities
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Cashless payment available
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Screens or physical barriers between staff and guests in appropriate areas
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Physical distancing rules followed
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Kids' pool
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Beach chairs/Loungers
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Shallow end
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Swimming pool
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Airport pickup
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Airport drop-off
Policies
Dear valued guest,, we are glad to have you and thank you for staying with us, kindly be informed that surabaya city council will hold a street carnaval along tunjungan street which is dubbed as “karnaval nang tunjungan.” the event is held on sunday, october 30, 2022 from 2pm to 9pm. the event is open for public, you are welcome to join the event, in conjunction with the event, tunjungan street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 october 2022, hotel guests will still be able to travel in and out through jalan gemblongan (coming to hotel) and from jalan tunjungan turns to jalan genteng kali (for going out of hotel). do expect heavier traffic along the way and please make ample time to travel during this event. should you need any assistance, our security team is happy to help you on your way to or from the hotel, should you have any concerns or inquiries, please do not hesitate to let us know by dialing gsm mobile at +62 811 3200 5302, and we will be more than happy to assist you, thank you and we wish you a pleasant stay!
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
King Guest Room
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Toothbrush, Shower, Shampoo, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarm, Interconnected room(s) availableMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, VideoLiving AreaDesk, Seating areaBedroomDressing room, Alarm clock, Cribs, LinensViewView, City viewServicesWake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
|
Deluxe King Room
Room Type:
Triple
Room Size:
53 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Toothbrush, Shower, Shampoo, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarmMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, VideoLiving AreaDesk, Seating areaBedroomDressing room, Alarm clock, LinensViewView, City viewServicesWake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
|
Deluxe King Suite
Room Type:
Suite
Room Size:
59 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Bath or shower, Toilet, Private bathroom, Bidet, Toothbrush, Shower, Shampoo, Bath, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarm, Interconnected room(s) availableMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, VideoLiving AreaDesk, Seating areaBedroomDressing room, Alarm clock, Cribs, LinensViewView, City viewServicesExecutive lounge access, Wake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
|
Executive King Room - Lounge Access
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Toothbrush, Shower, Shampoo, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarm, Interconnected room(s) availableMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, Video, CD playerLiving AreaDesk, Seating areaBedroomDressing room, Alarm clock, Cribs, LinensViewView, City viewServicesExecutive lounge access, Wake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
|
Corner King Suite
Room Type:
Suite
Room Size:
65 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Bath or shower, Toilet, Private bathroom, Bidet, Toothbrush, Shower, Shampoo, Bath, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarmMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, VideoLiving AreaDesk, Seating area, Dining area, SofaBedroomDressing room, Alarm clock, LinensViewView, City viewServicesExecutive lounge access, Wake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
|
King Loft Duplex Suite
Room Type:
Suite
Room Size:
102 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Bath or shower, Toilet, Private bathroom, Bidet, Toothbrush, Shower, Shampoo, Bath, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarmMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, VideoLiving AreaDesk, Seating area, Dining area, SofaBedroomDressing room, Alarm clock, LinensViewView, City viewServicesExecutive lounge access, Wake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
|
King Room - Mobility Accessible
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Toothbrush, Shower, Shampoo, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarm, Interconnected room(s) availableMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, VideoLiving AreaDesk, Seating areaBedroomDressing room, Alarm clock, LinensViewView, City viewServicesWake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
|
Twin Room
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Toothbrush, Shower, Shampoo, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarm, Interconnected room(s) availableMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, VideoLiving AreaDesk, Seating areaBedroomDressing room, Alarm clock, Cribs, LinensViewView, City viewServicesWake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
|
Executive Twin Room - Lounge Access
Room Type:
Triple
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterInternetInternet facilitiesBathroomBathrobe, Shower cap, Free toiletries, Body soap, Toilet paper, Conditioner, Hairdryer, Towels, Toilet, Private bathroom, Toothbrush, Shower, Shampoo, SlippersGeneralKey card access, Soundproofing, Trash cans, Iron, Safety deposit box, Ironing facilities, Privacy curtain, Carpeted, Air conditioning, Smoke alarm, Interconnected room(s) availableMedia & TechnologyTelephone, Radio, Flat-screen TV, TV, Video, CD playerLiving AreaDesk, Seating areaBedroomDressing room, Alarm clock, Cribs, LinensViewView, City viewServicesExecutive lounge access, Wake-up serviceRoom amenitiesClothes rackPool and SpaPool with a view, Pool towelsAccessibilityAccessible by elevator |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for DoubleTree by Hilton Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this DoubleTree by Hilton Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the DoubleTree by Hilton Surabaya starts from $65 per night with includes Balcony/Terrace, Transportation/Shuttle, Business Services, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, View, Security/Safety, Sports/Activities, Entertainment, Child Friendly, Internet, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Pool, Designated Smoking Area, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the DoubleTree by Hilton Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the DoubleTree by Hilton Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
