Holiday Inn Knoxville N - Merchant Drive by IHG | Hotel in Knoxville

| 8.1 (374 Reviews) |   Pet Friendly  10 Bathrooms  28 Guests
Knoxville Hotel | Holiday Inn Knoxville N - Merchant Drive by IHG

Hotel in Knoxville

Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball, football, track, basketball, swimming, rowing and other sports teams. This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services, a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves, refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Holiday Inn Knoxville N - Merchant Drive by IHG is located in Knoxville.

This 50 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Restaurant, Entertainment, and several others. This is a 3 star rated property and has over 374 reviews with the average score of 8.1 . Coming to Knoxville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 50 Bedrooms Hotel if you want to learn more about this place in Knoxville. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Knoxville N - Merchant Drive by IHG in Knoxville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Knoxville N - Merchant Drive by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Free parking
  • Parking on site
  • Parking
  • Accessible parking
Activities
  • Happy hour
  • Spa lounge/Relaxation area
  • Fitness
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Adults only
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Heating
  • Pet friendly
  • Convenience store on site
Guest Services
  • Vending machine (snacks)
  • Daily housekeeping
  • Fax/Photocopying
  • Laundry
  • Shared lounge/TV area
  • 24-hour front desk
  • Business center
  • Meeting/Banquet facilities
  • Room service
  • Vending machine (drinks)
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Outdoor pool (seasonal)
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Shallow end
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Special conditions
Pet Policy
Pets are allowed and charges may apply.

You must show a valid photo id and credit card upon check-in, up to 4 children, 11 years or younger, can eat for free at the onsite restaurant.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.08
Location:
8.66
Staff:
8.8
Facilities:
8.74
Comfort:
8.8
Cleanliness:
8.93
Nakesha
Aug 28, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: business
Positive: Didn’t eat the breakfast
Negative: The location of the hotel is sketchy
See All Reviews

Room Arrangement

Room Info Facilities
Premium King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Interconnecting room(s) available, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 31 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Interconnecting room(s) available, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Deluxe Twin Room - Hearing Accessible
Room Type: Twin
Room Size: 31 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels

Accessibility

Hearing accessible
Standard Room
Room Type: Double
Room Size: 31 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
King Room - Hearing Accessible - Non-Smoking
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
King Room - Hearing Accessible - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Accessibility

Roll-in shower, Hearing accessible

Pool and Spa

Pool towels
Standard King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room Amenities

Sofa bed, Feather pillow, Clothes rack

Pool and Spa

Pool towels
King Room - Disability Access
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Lower sink, Adapted bath, Toilet with grab rails

Pool and Spa

Pool towels

Room Amenities

Feather pillow
King Room - Disability Access
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Lower sink, Adapted bath, Toilet with grab rails

Pool and Spa

Pool towels

Room Amenities

Feather pillow
Standard King Room - Accessible
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Pool and Spa

Pool towels

Room Amenities

Feather pillow

Accessibility

Hearing accessible
Standard Queen Room with Two Queen Beds and Tub - Accessible
Room Type: Suite
Room Size: 8 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

General

Lockers, Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Pool and Spa

Pool towels

Room Amenities

Feather pillow
Check Hotel Availability
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