Is this Downtown Asheville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Asheville hotel have a swimming pool?

No, this Downtown Asheville hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Asheville hotel?

Best-rates for the Downtown Asheville hotel starts from $200 per night with includes Air Conditioner, Parking, Balcony/Terrace, Guest Services, Child Friendly, Laundry, Security/Safety, Business Services, Wellness Facilities, Bar, Toiletries, Kitchen, Accessibility, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Internet, TV, Wheelchair Accessible, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Asheville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Asheville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Asheville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Asheville hotel?

Based on the information reported by the owner or manager, the Downtown Asheville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Asheville hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kimpton Hotel Arras by IHG | Hotel in Asheville

| 9.6 (1006 Reviews) | 1 Bathroom

Downtown Asheville Hotel | Kimpton Hotel Arras by IHG

Hotel in Downtown Asheville, Asheville

Hotel with 2 restaurants, steps from Asheville Art Museum
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Toothbrush and toothpaste (on request)

Soap

Towels

Shampoo

Designer toiletries

Bedroom

Bed sheets

Heating (climate-controlled)

Down comforter

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Frette Italian sheets

Safe

Soundproofing

Free newspapers

Iron/ironing board

Slippers

Desk

Connecting rooms available

Laptop-friendly workspace

Phone

Breakfast

Free daily reception

1 bar

Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 16-30 for adults and USD 16-25 for children

Room service available

2 restaurants

Coffee/tea in common area(s)

Minibar

Refrigerator

Parking

Valet parking on site (USD 32 per night)

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible van parking

Lever door handles

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Wheelchair-accessible business center

Valet for wheelchair-equipped vehicle

Phone accessibility kit

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Elevator

Well-lit path to entrance

Stair-free path to entrance

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchairs available on site

Wheelchair-accessible fitness center

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Activities

Winery tours

Outlet shopping

Mountain biking

Rock climbing

Mountain climbing

Segway rentals/tours

Ziplining

Hiking/biking trails

Health/beauty spa

Free bicycle rentals

24-hour fitness center

Entertainment

50-inch TV

Cable channels

General

Conference space (3000 square feet)

Business center

Banquet hall

Front-desk safe

Elevator

Vending machine

French

Russian

English

Spanish

German

Smoke-free property

Guest Services

Laundry facilities

Soundproofed rooms

Refrigerator

Free cribs/infant beds

Snack bar/deli

Tour/ticket assistance

Laundry facilities

Daily housekeeping

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Firepit

Terrace

Outdoor entertainment area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 16 to 30 for adults, and usd 16 to 25 for children valet parking fee: usd 32 per night late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Jennifer

Dec 2, 2025 12:44:39 AM

Review Score: 6

Summary: Called the day prior to ask for early check in. I was told I'd get a text when the room was ready, regardless. Confirmed my phone number and never got a confirmation that our room was ever ready. The black makeup cloth in the room smelled like stale wet towels.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Mountain View Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Mountain view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, City View Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 2 Queen Beds, Mountain View Room Size: 377 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Mountain view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room (Essential) Room Size: 377 square feet m² 1 King Bed 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower) Room Size: 377 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Raised toilet seat, Ping - 11, Shower only, Square feet - 377, Grab bar - near toilet, Square meters - 35, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, Low-height bed, Wheelchair-accessible bathroom vanity, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Mobility Accessible (Roll-In Shower) Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Raised toilet seat, Shower only, Bathtub or shower, Square feet - 377, Grab bar - near toilet, Square meters - 35, Wheelchair accessible, Number of bathrooms - 1, Ping - 10.59, Private bathroom, Low-height bed, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Studio Suite, 1 King Bed, Mountain View Room Size: 603 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 603, Mountain view, Square meters - 56, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible (Communications) Room Size: 377 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Mountain view, Number of bathrooms - 1, Private bathroom, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower) Room Size: 599 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 599, Number of bedrooms - 0, Shower only, Wheelchair accessible, Square meters - 56, Number of bathrooms - 1, Private bathroom, Ping - 17, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, 2 Queen Beds, Accessible (Communications) Room Size: 377 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Ping - 11, Shower only, Square feet - 377, Extra bed count 0, Square meters - 35, Number of bathrooms - 1, Private bathroom, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed, City View Room Size: 599 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 599, Private bathroom, Separate bathtub and shower, Number of bedrooms - 0, Ping - 17, Bed count minimum 1, Square meters - 56, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 2 Queen Beds, City View Room Size: 377 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Ping - 10.59, Private bathroom, Number of bedrooms - 0, Shower only, Square feet - 377, Square meters - 35, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Luxury Suite, 1 King Bed, Mountain View Room Size: 649 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 649, Number of bedrooms - 0, Separate dining area, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Square meters - 60, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 King Bed, Mobility Accessible (Communications) Room Size: 599 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 599, Private bathroom, Number of bedrooms - 0, Ping - 17, Shower only, Bed count minimum 1, Square meters - 56, Bed count maximum 1, Number of bathrooms - 1