Is this The Loop hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Loop hotel have a swimming pool?

Yes, this The Loop hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is The Loop hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Loop hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Loop hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Loop hotel?

Based on the information reported by the owner or manager, the The Loop hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Loop hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Palmer House a Hilton Hotel | Hotel in Chicago

| 8.6 (2274 Reviews) | 1 Bathroom

The Loop Hotel | Palmer House a Hilton Hotel

Hotel in The Loop, Chicago

Luxury hotel with a full-service spa, 3-minute walk to Millennium Park
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite.
Housekeeping is available on request.
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 55 per stay. cribs (infant beds) are not available.

Payment Policy

Fee for to-go breakfast: approximately usd 15 to 30 per person covered self parking fee: usd 57 per night (in/out privileges) covered valet parking fee: usd 85 per night (in/out privileges) pet fee: usd 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) refrigerator fee: usd 40 per stay rollaway bed fee: usd 55 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees up to 75 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Peter

Jan 12, 2026 11:19:00 AM

Review Score: 8

Summary: The spa was relaxing however the couples massage was two rooms with doors in between open which made it not feel quite as cozy as a typical couples massage. The room was tiny and very outdated. We were surprised by the condition of the bathroom tiles and wallpaper. Every time we opened or closed the closet door, it hit the desk. The walls were not very insulated as we could hear people in the hallway very clearly. The location was perfect as we had seen a play at the Cadillac Palace Theater and were within walking distance.

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USD183

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Palmer House a Hilton Hotel | Hotel in Chicago

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