Is this Southbank hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Southbank hotel?

Check-in time for Southbank hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Southbank hotel have a swimming pool?

No, this Southbank hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Southbank hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southbank hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southbank hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southbank hotel?

Based on the information reported by the owner or manager, the Southbank hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southbank hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center | Hotel in Jacksonville

5.8 (354 Reviews) | Pet Friendly 4 Bathrooms 10 Guests

Southbank Hotel | Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center

Hotel in Southbank, Jacksonville

Located 2 miles from Jacksonville city center, this hotel is 1 mile from the dining and shopping options of Jacksonville Landing. Guests will enjoy a free WiFi access and a free local area transport service. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. All accommodations feature a fully equipped kitchen and a dining area. Extended Stay America - Jacksonville - Riverwalk - Convention Center also provides a flat-screen television. Guests can enjoy a grab-and-go breakfast as well. Extended Stay America - Convention Center - Jacksonville - Riverwalk offers guests an on-site launderette and fax facilities. A safety deposit box is available at reception. Towel and linen exchange is offered the front desk. Guests will be 3 miles from the Alltel Stadium and less than 17 miles from the Jacksonville International Airport. Shands Medical Center is 3 miles away.

Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center is located in Jacksonville.

This 101 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Air Conditioner, Accessibility, and several others. This is a 2 star rated property and has over 354 reviews with the average score of 5.8 . Coming to Jacksonville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 101 Bedrooms Hotel if you want to learn more about this place in Jacksonville. These details are authentic, as they are provided by our partner, booking.com.

This Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center in Jacksonville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Wheelchair Accessible

Accessibility

Security/Safety

Fireplace/Heating

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Parking

Private Parking

Parking

Parking on site

General

Elevator

Wifi in all areas

Smoke-free property

Family rooms

Facilities for disabled guests

Non-smoking rooms

Pet friendly

Heating

Air conditioning

Guest Services

24-hour front desk

Vending machine (drinks)

Laundry

Vending machine (snacks)

Internet

Free Wifi

Wifi

Internet

Security/Safety

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Housekeeping service is offered every 14 days. for stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. fresh towels and linen can be exchanged at the front desk at any time. daily housekeeping services are available for an additional fee. a valid credit card is required at check-in for payment; cash is not accepted.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

6.59

Location:

7.73

Staff:

7.6

Facilities:

6.57

Comfort:

6.9

Cleanliness:

6.76

Quanesha

Dec 8, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Everything

Summary: It was a great stay and the staff was good

See All Reviews

Room Arrangement

Room Info	Facilities
Studio with 2 Double Beds - Non-Smoking Room Type: Studio Room Size: 28 m² 2 Full bed(s) Bed	Bathroom Toilet, Hairdryer, Shower, Bathtub, Private bathroom Media & Technology Flat-screen TV, Telephone, Satellite channels General Ironing facilities, Carpeted, Heating, Iron, Air conditioning Kitchen Coffee machine, Stovetop, Kitchenette, Toaster, Refrigerator, Microwave, Kitchenware Living Area Dining area, Sitting area, Desk Bedroom Alarm clock
Queen Studio - Non-Smoking Room Type: Studio Room Size: 28 m² 1 Queen bed(s) Bed	Bathroom Toilet, Hairdryer, Shower, Bathtub, Private bathroom Media & Technology Flat-screen TV, Telephone, Satellite channels General Ironing facilities, Carpeted, Heating, Iron, Air conditioning Kitchen Coffee machine, Stovetop, Kitchenette, Toaster, Refrigerator, Microwave, Kitchenware Living Area Dining area, Sitting area, Desk Bedroom Alarm clock
Queen studio with 1 Queen Bed - Disability Access/Non-Smoking Room Type: Studio Room Size: 28 m² 1 Queen bed(s) Bed	Bathroom Toilet, Hairdryer, Shower, Bathtub, Private bathroom Media & Technology Flat-screen TV, Telephone, Satellite channels General Ironing facilities, Carpeted, Heating, Iron, Air conditioning Kitchen Coffee machine, Stovetop, Kitchenette, Toaster, Refrigerator, Microwave, Kitchenware Living Area Dining area, Sitting area, Desk Bedroom Alarm clock
Studio with 1 King Bed - Non-Smoking Room Type: Studio Room Size: 28 m² 1 King bed(s) Bed	Bathroom Toilet, Hairdryer, Shower, Bathtub, Private bathroom Media & Technology Flat-screen TV, Telephone, Satellite channels General Ironing facilities, Carpeted, Heating, Iron, Air conditioning Kitchen Coffee machine, Stovetop, Kitchenette, Toaster, Refrigerator, Microwave, Kitchenware Living Area Dining area, Sitting area, Desk Bedroom Alarm clock