Is this HeartSong Lodge & Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the HeartSong Lodge & Resort have a swimming pool?

Yes, this HeartSong Lodge & Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in HeartSong Lodge & Resort?

Best-rates for the HeartSong Lodge & Resort starts from $242 per night with includes Pool, Security/Safety, Kitchen, Parking, Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Guest Services, Entertainment, Air Conditioner, Barbecue/Outdoor Cooking, Child Friendly, Breakfast, Balcony/Terrace, Sports/Activities, Restaurant, Internet, Laundry, Designated Smoking Area, Bar, Hot Tub, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is HeartSong Lodge & Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the HeartSong Lodge & Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the HeartSong Lodge & Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the HeartSong Lodge & Resort?

Based on the information reported by the owner or manager, the HeartSong Lodge & Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for HeartSong Lodge & Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

HeartSong Lodge & Resort | Hotel in Pigeon Forge

| 9.8 (310 Reviews) | 1 Bathroom

Sevierville Hotel | HeartSong Lodge & Resort

Hotel in Sevierville, Pigeon Forge

Family-friendly hotel with a fitness center and a seasonal outdoor pool
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Hair dryer

Soap

Private bathroom

Shampoo

Bathtub or shower

Bedroom

Air conditioning

Bed sheets

Heating

Desk

Iron/ironing board

Desk chair

Phone

Free local calls

Laptop-friendly workspace

Safe

Breakfast

1 restaurant and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 24.99-39.99 for adults and USD 14.99-29.99 for children

1 poolside bar and 1 bar

Free tea bags/instant coffee

Local meal delivery service

Parking

Wheelchair-accessible van parking available

Free self parking on site

Valet parking on site (USD 40 per night; includes in/out privileges)

Accessibility

Wheelchair-accessible restaurant

Pool hoist on site

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible lounge

Lever door handles

Elevator door width (inches): 42

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Accessible shuttle

Stair-free path to entrance

Wheelchair-accessible van parking

Hardwood flooring in public areas

Elevator

Wheelchair-accessible pool

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in public areas

Well-lit path to entrance

Thin carpet in public areas

Activities

Theme parks

Outlet shopping

Health/beauty spa

Lifeguards on site

Indoor pool

Fitness center

Seasonal outdoor pool

Hot tub

Playground

Shopping

Entertainment

Pay movies

Premium channels

Cable channels

50-inch Smart TV

General

Meeting rooms

Water dispenser

Elevator

Ballroom

ATM/banking services

Banquet hall

Gift shop/newsstand

Reception hall

English

TV in lobby

Designated smoking areas

Communal living room

Shared microwave

Fireplace in lobby

Guest Services

Children's club (surcharge)

Indoor pool

Laundry facilities

Seasonal outdoor pool

Playground

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Outdoor entertainment area

Firepit

Lifeguards on site

Outdoor furniture

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 24.99 to 39.99 for adults, and usd 14.99 to 29.99 for children valet parking fee: usd 40 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Randy

Dec 1, 2025 12:01:11 PM

Review Score: 6

Summary: This room are not design for hearing accessible for our needs due to no doorbell/knock flasher, no fire strobe lights even though it was booked as hearing accessible room. Also, the housekeeping team missed room service after I requested through text message. "Hearing Accessible

See All Reviews

Room Arrangement

Room Info	Facilities
FAMILY SUITE Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
THEMED FAMILY SUITE - Dormer Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Day bed, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Bed count minimum 3
KING - Sleeper Sofa Room Size: m² 2 King Bed and Queen Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
King Murphy Hearing Impaired Room Size: m² 2 King Bed and Double Murphy Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
KING - Sleeper Sofa w/Balcony Room Size: m² 2 King Bed and Queen Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Sofa bed, Balcony, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
THEMED FAMILY SUITE with Balcony Hearing Accessible Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Balcony, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
JUNIOR SUITE - Dormer Accessible Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Day bed, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Bed count minimum 3
KING - Murphy Room Size: m² 2 King Bed and Double Murphy Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Two Queen Beds Dormer Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Balcony, Day bed, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Two Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
JUNIOR SUITE - Inside corner Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Two QUEEN Beds with Balcony Accessible Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Balcony, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
FAMILY SUITE with Balcony Hearing Accesible Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Balcony, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
FAMILY SUITE with Balcony Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Balcony, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
KING - Dormer Accessible Room Size: m² 2 King Bed and Twin Trundle Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Day bed, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Two QUEEN Beds with Balcony Hearing Accesible Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Balcony, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
KING - Dormer Room Size: m² 2 King Bed and Twin Trundle Bed	General Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Two QUEEN Beds with Balcony Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Balcony, Extra bed count 0, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
King Sleeper Sofa with Wet Bar Room Size: m² 2 King Bed and Queen Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
THEMED FAMILY SUITE with Balcony Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Balcony, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
JUNIOR SUITE - Dormer Room Size: m² 2 King Bed and Twin Bunk Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Day bed, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Bed count minimum 3
King Murphy with/Balcony Room Size: m² 2 King Bed and Double Murphy Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Balcony, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2