Is this St. Charles hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at St. Charles hotel?

Check-in time for St. Charles hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the St. Charles hotel have a swimming pool?

Yes, this St. Charles hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in St. Charles hotel?

Best-rates for the St. Charles hotel starts from $100 per night with includes Air Conditioner, Wheelchair Accessible, Business Services, Bedding/Linens, Pool, TV, Wellness Facilities, Kitchen, Parking, Accessibility, Security/Safety, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is St. Charles hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the St. Charles hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the St. Charles hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the St. Charles hotel?

Based on the information reported by the owner or manager, the St. Charles hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for St. Charles hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites Chicago West - St Charles by IHG | Hotel in St. Charles

8.6 (613 Reviews) | 1 Bathroom

St. Charles Hotel | Holiday Inn Express & Suites Chicago West - St Charles by IHG

Hotel in St. Charles

Hotel in St. Charles with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers 83 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Private bathroom

Free toiletries

Hair dryer

Bedroom

Rollaway/extra beds (surcharge)

Bed sheets

Premium bedding

Pillow menu

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Safe

Free newspapers

Iron/ironing board

Desk

Laptop-friendly workspace

Phone

Free local calls

Breakfast

Free self-serve breakfast available weekends 7:00 AM–10:00 AM

Coffee/tea in common area(s)

Coffee/tea maker

Refrigerator

Microwave

Parking

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Elevator

Wheelchair accessible (may have limitations)

Braille signage

Activities

Golfing

Cross-country skiing

Indoor pool

24-hour fitness center

Entertainment

37-inch LCD TV

Cable channels

General

24-hour business center

Front-desk safe

Elevator

Free newspapers in lobby

Vending machine

English

Hindi

Urdu

Spanish

Smoke-free property

No plastic drinking straws

Guest Services

Indoor pool

Rollaway/extra beds (surcharge)

Laundry facilities

Refrigerator

Microwave

Free cribs/infant beds

Laundry facilities

Daily housekeeping

24-hour front desk

Dry cleaning service

Luggage storage

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Susan

Nov 9, 2025 05:06:22 AM

Review Score: 10

Summary: Clean room; 24/7 coffee; breakfast buffet

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed with Sofa bed Room Size: 715 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 715, Wardrobe or closet, Shower only, Separate sitting area, Sofa bed, Ping - 20.09, Bed count minimum 2, Extra bed count 2, Square meters - 66, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Queen Beds Room Size: 398 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Room and bed type depend on availability check-in, Sofa bed, Square meters - 37, Extra bed count 2, Square feet - 398, Number of bathrooms - 1, Ping - 11.19, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Shower/tub combination, Raised toilet seat, Lever door handles, Room and bed type depend on availability check-in, Sofa bed, Transfer shower, Square feet - 355, Wheelchair accessible, Extra bed count 2, Square meters - 33, Number of bathrooms - 1, Wardrobe or closet, Telephone accessibility kit, Height-adjusted amenities, Ping - 9.98, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Shower/tub combination, Raised toilet seat, Lever door handles, Room and bed type depend on availability check-in, Sofa bed, Bathtub only, Square feet - 355, Wheelchair accessible, Extra bed count 2, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Bathroom grab bars, Wardrobe or closet, Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 1, Ping - 9.98, Bed count maximum 1
Standard Room, 2 Queen Beds, Accessible (Communications) Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Shower/tub combination, Raised toilet seat, Lever door handles, Room and bed type depend on availability check-in, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bathroom grab bars, Wardrobe or closet, Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) Room Size: 355 square feet m² 2 Queen Beds	General Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Lever door handles, Room and bed type depend on availability check-in, Bathtub only, Extra bed count 1, Wardrobe or closet, Telephone accessibility kit, Height-adjusted amenities, Ping - 9.98, Bed count minimum 2, Number of living rooms 0, Visual fire alarm, Shower/tub combination, Raised toilet seat, Square feet - 355, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Bathroom grab bars, Roll-in shower, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: 418 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 418, Number of bedrooms - 0, Shower/tub combination, Wardrobe or closet, Square meters - 39, Ping - 12, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 317 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 8.91, Square feet - 317, Square meters - 29, Wardrobe or closet, Shower only, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room Room Size: m² 1 King Bed 1 Queen Bed	General Number of living rooms 0, Shower/tub combination, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) Room Size: m² 1 King Bed	General Wardrobe or closet, Bathtub or shower, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1