Is this PuroGrand Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the PuroGrand Hotel have a swimming pool?

No, this PuroGrand Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is PuroGrand Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the PuroGrand Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the PuroGrand Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the PuroGrand Hotel?

Based on the information reported by the owner or manager, the PuroGrand Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for PuroGrand Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the PuroGrand Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

PuroGrand Hotel | Hotel in Palma de Mallorca

| 9.8 (71 Reviews) | 1 Bathroom

Hotel in La Llotja-Born, Palma de Mallorca

Luxury hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
PuroGrand Hotel offers 16 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a steam room and a fitness center.

Amenities

Air Conditioner

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Towels

Rainfall showerhead

Shower

Heated floor (bathroom)

Hair dryer

Toothbrush and toothpaste (on request)

Bedroom

Hypo-allergenic bedding

Pillow menu

Premium bedding

Air conditioning (climate-controlled)

Bed sheets

Heating (climate-controlled)

Slippers

Soundproofing

Laptop-compatible safe

Breakfast

1 restaurant

1 bar

Continental breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 20 for adults and EUR 20 for children

Free bottled water

Parking

No onsite parking available

Accessibility

This property does not have elevators

Activities

Theme parks

Outlet shopping

Winery tours

Health/beauty spa

Steam room

Full-service spa

Fitness center

Entertainment

Digital channels

LED TV

General

Business center

Newspapers in lobby

Reception hall

French

Spanish

English

German

Polish

Smoke-free property

Guest Services

Soundproofed rooms

Snack bar/deli

Concierge services

Daily housekeeping

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Garden

Rooftop terrace

Spa

Couples treatment room(s)

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for continental breakfast: approximately eur 20 for adults and eur 20 for children pet fee: eur 50 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 50 per pet, per day service animals are welcome, and are exempt from fees up to 22 lbs per pet welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Oksana

Jul 1, 2025 09:36:13 PM

Review Score: 10

Summary: Thank you!

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Joy-Junior suite Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Grand Mediterranean-Double Deluxe Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 28, Pets not allowed, Square feet - 301, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Grand Double Room (Essence) Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Grand Flow-Double Superior Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Pets not allowed, Square meters - 24, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Grand Oasis Suite Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Wheelchair accessible, Bed count minimum 1, Bed count maximum 1