Is this Sercotel Arenal Bilbao pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sercotel Arenal Bilbao have a swimming pool?

No, this Sercotel Arenal Bilbao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Arenal Bilbao?

Best-rates for the Sercotel Arenal Bilbao starts from $76 per night with includes Air Conditioner, TV, Security/Safety, Bedding/Linens, Bar, Wellness Facilities, Internet, Wheelchair Accessible, Transportation/Shuttle, Guest Services, Breakfast, Accessibility, Entertainment, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sercotel Arenal Bilbao a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Arenal Bilbao wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Arenal Bilbao is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Arenal Bilbao?

Based on the information reported by the owner or manager, the Sercotel Arenal Bilbao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Arenal Bilbao?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sercotel Arenal Bilbao | Hotel in Bilbao

| 9.0 (509 Reviews) | 1 Bathroom

Casco Viejo Hotel | Sercotel Arenal Bilbao

Hotel in Casco Viejo, Bilbao

Riverwalk hotel in Bilbao with a 24-hour front desk
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Bedding/Linens

Wellness Facilities

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Shower

Hair dryer

Soap

Shampoo

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Desk

Iron/ironing board (on request)

Safe

Soundproofing

Breakfast

Buffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 11.50 for adults and EUR 11.50 for children

Minibar

Parking

Offsite parking for EUR 19.50 per day; discounts available

Area shuttle (surcharge)

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Boat tours

Beach access

Entertainment

1-inch TV

Satellite channels

General

Library

Front-desk safe

Elevator

French

Spanish

Italian

English

Smoke-free property

Guest Services

Laundry facilities

Soundproofed rooms

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Laundry facilities

Dry cleaning service

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 11.50 for adults and eur 11.50 for children nearby parking fee: eur 19.50 per day (500 ft away) pet fee: eur 25 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 25 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

deborah

Nov 14, 2025 01:04:52 AM

Review Score: 10

Summary: Nice hotel, nice rooms, pleasant service from employees, nice breakfast, excellent location. No complaints!

See All Reviews

Room Arrangement

Room Info	Facilities
Basic Single Room Room Size: 161 square feet m² 1 Twin Bed	General Private bathroom, Square feet - 161, Ping - 5, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Twin Room Room Size: 237 square feet m² 2 Twin Beds	General Square feet - 237, Private bathroom, Ping - 7, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2
Classic Double Room Room Size: 248 square feet m² 1 Queen Bed	General Square feet - 248, Private bathroom, Ping - 7, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Superior Room Room Size: 301 square feet m² 2 Twin Bed and Queen Bed	General Ping - 8, Private bathroom, Square meters - 28, Square feet - 301, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Basic Double Room Room Size: 183 square feet m² 1 Double Bed	General Private bathroom, Square feet - 183, Ping - 5, Square meters - 17, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1