Sercotel Ayala | Hotel in Bilbao

| 8.8 (3950 Reviews) |   Pet Friendly  5 Bathrooms  11 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 60 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Security/Safety, Business Services, and several others. This is a 4 star rated property and has over 3950 reviews with the average score of 8.8 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 60 Bedrooms Hotel if you want to learn more about this place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking garage
  • Parking
General
  • Facilities for disabled guests
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Wifi in all areas
  • Soundproof rooms
  • Non-smoking rooms
  • Pet friendly
  • Heating
  • Safe
Guest Services
  • Baggage storage
  • Dry cleaning
  • Concierge
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Daily housekeeping
  • 24-hour front desk
  • Pet bowls
  • Fax/Photocopying
  • Tour desk
  • Express check-in/out
  • Ironing service
  • Pet basket
  • Laundry
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Key access
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
Elon
Nov 6, 2025 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Toothbrush, Body soap, Toilet, Shower, Towels, Toilet paper, Bidet, Private bathroom, Hairdryer, Free toiletries, Shampoo

General

Soundproof, Key card access, Smoke Alarm, Air conditioning, Hardwood or parquet floors, Iron, Heating, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed

View

Inner courtyard view, Quiet street view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Bidet, Bathtub, Private bathroom, Hairdryer, Free toiletries, Shampoo, Walk-in shower

General

Soundproof, Key card access, Smoke Alarm, Air conditioning, Hardwood or parquet floors, Iron, Heating, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Raised toilet, Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator, Lower sink, Emergency cord in bathroom, Toilet with grab rails

Room Amenities

Non-feather pillow, Socket near the bed

View

Inner courtyard view, Quiet street view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Bidet, Bathtub, Private bathroom, Hairdryer, Free toiletries, Shampoo

General

Soundproof, Key card access, Smoke Alarm, Air conditioning, Hardwood or parquet floors, Iron, Heating, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

View

View, Quiet street view

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Superior Triple Room
Room Type: Triple
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Superior Triple Room

Food & Drink

Minibar, Tea/Coffee maker

General

Soundproof, Key card access, Smoke Alarm, Air conditioning, Hardwood or parquet floors, Iron, Heating, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Toothbrush, Body soap, Toilet, Bathtub or shower, Towels, Toilet paper, Bidet, Private bathroom, Hairdryer, Free toiletries, Shampoo

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

View

View, Quiet street view

Kitchen

Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Bidet, Private bathroom, Hairdryer, Free toiletries, Shampoo

General

Soundproof, Key card access, Smoke Alarm, Air conditioning, Hardwood or parquet floors, Iron, Heating, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View, Inner courtyard view, Quiet street view

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD US $177
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