Sofitel Barú Cartagena | Hotel in Cartagena

| 9.6 (760 Reviews) | Pet Friendly 1 Bathroom

Porto Nao Hotel | Sofitel Barú Cartagena

Hotel in Porto Nao, Cartagena

Catch some rays at the beach or spend the day relaxing at Sofitel Barú Cartagena's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Housekeeping is available on request.
Sofitel Barú Cartagena offers 187 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-cm LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cop 600000.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cop 135000 per person airport shuttle fee: cop 967000 per room (one-way) pet fee: cop 690000 per pet, per stay rollaway bed fee: cop 600000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 26 lbs per pet) food and water bowls are available pets allowed for an extra charge of cop 690000 per pet, per stay pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 105813 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses some solar energy; some water is reused through a grey water recycling system

Reviews

Ali

Apr 17, 2026 02:33:54 AM

Review Score: 6

Summary: The hotel is beautiful and perfect for those who are looking to relax since there is nothing to do around it. The rooms are comfortable and nicely decorated. The breakfast buffet is great with lots of options to choose from. Most of the staff are wonderful and want to help you aside from some of the front desk staff. Arranging transportation with them was a nightmare. Booked transportation from airport to pier and then catamaran to the resort, but no one was at the airport like promised. Had to contact the hotel and paid someone who spoke Spanish to see where our driver was. Waited at least 20 minutes in the heat not knowing if someone is showing up. Then when we got to the pier, there was a speed boat instead of catamaran. That was not what we had agreed on. However, Fareed the representative from the hotel in charge of the speedboat was great. Made sure we would get there with as little as possible motion. On the last day took us 5 calls to see why no one is coming to pick us up to take us to the pier. Our catamaran was leaving at 12:00 and at 12:02 after calling 5 times we were still in the room waiting. That also added to our frustration with communication with the front desk people. Nothing arranged with them was done smoothly. Aside from that it’s a nice resort. Stoney beach!

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FAQ's

Is this Sofitel Barú Cartagena pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sofitel Barú Cartagena have a swimming pool?

Yes, this Sofitel Barú Cartagena has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofitel Barú Cartagena?

Best-rates for the Sofitel Barú Cartagena starts from $428 per night with includes Business Services, Sports/Activities, Bedding/Linens, Entertainment, Air Conditioner, Ocean View, Wellness Facilities, Spa, Bar, Toiletries, Breakfast, Barbecue/Outdoor Cooking, Parking, View, Balcony/Terrace, Accessibility, Transportation/Shuttle, Restaurant, Guest Services, Internet, Pet Friendly, TV, Child Friendly, Kitchen, Laundry, Pool, Wheelchair Accessible, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sofitel Barú Cartagena a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofitel Barú Cartagena wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Barú Cartagena is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofitel Barú Cartagena?

Based on the information reported by the owner or manager, the Sofitel Barú Cartagena indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofitel Barú Cartagena?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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