Alua Tenerife | Hotel in Puerto de la Cruz

| 8.3 (3499 Reviews) |   Pet Friendly  7 Bathrooms  24 Guests
Puerto de la Cruz Hotel | Alua Tenerife

Hotel in Puerto de la Cruz

Alua Tenerife is 984 feet from Playa Jardín and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course. Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts. Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service. The establishment offers My Favorite Club®, with exclusive services such as: - personalized check-in and check-out, access to My Favorite Club Lounge with snacks and drinks, - access to exclusive areas - and welcome bottle of sparkling wine and a letter from the General Manager at check-in. Each room comes with a fridge, balcony or terrace and satellite TV. A safe, cot or extra bed are available on request. Air conditioning is available during certain hours of the day throughout the summer months. Free WiFi is available in rooms. There is a small on-site shopping center including a supermarket. There is a children’s play area and a games room. There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.

Alua Tenerife is located in Puerto de la Cruz.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Ocean View, and several others. This is a 4 star rated property and has over 3499 reviews with the average score of 8.3 . Coming to Puerto de la Cruz and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this place in Puerto de la Cruz. These details are authentic, as they are provided by our partner, booking.com.

This Alua Tenerife in Puerto de la Cruz is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alua Tenerife”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Wine/Champagne
  • Special diet meals (on request)
  • Fruit
  • Bar
  • Restaurant
  • Snack bar
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Parking garage
  • Accessible parking
Activities
  • Live music/Performance
  • Tennis court
  • Indoor pool
  • Evening entertainment
  • Fitness center
  • Pool table
  • Diving
  • Entertainment staff
  • Ping-pong
  • Fitness
  • Indoor pool (year-round)
  • Massage
General
  • Family rooms
  • Air conditioning
  • Facilities for disabled guests
  • Smoke-free property
  • Wifi in all areas
  • Pet friendly
  • Safe
  • Non-smoking rooms
Guest Services
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Tour desk
  • Strollers
  • Shuttle service (additional charge)
  • ATM on site
  • Daily housekeeping
  • Pet basket
  • Concierge
  • Shuttle service
  • Car rental
  • Fax/Photocopying
  • Pet bowls
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor furniture
  • Sun deck
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Mobile app for room service
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Kids' pool
  • Beach umbrellas
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that the indoor swimming pool is closed on saturdays afternoon and sundays, only dogs are allowed with some conditions: maximum 10kg, price 20€/night, and it is necessary to contact with hotel before to check availability, vertigo and enyesque are not included in the all-inclusive offer.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.35
Location:
8.58
Staff:
8.74
Facilities:
8.4
Comfort:
8.86
Cleanliness:
8.97
Lesia
Dec 15, 2025 08:00:00 AM
Review Score:   9
Ukraine
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Double Ocean View
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Toilet paper, Hairdryer, Private bathroom, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Air conditioning, Key card access, Trash cans

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

Sea view, Quiet street view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Double Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Toilet paper, Hairdryer, Private bathroom, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Air conditioning, Key card access, Trash cans

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

Quiet street view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Double Pool View
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Toilet paper, Hairdryer, Private bathroom, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Air conditioning, Key card access, Trash cans

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

Pool view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
My Favorite Club Double Ocean View
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Bathrobe, Toilet, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Air conditioning, Key card access, Trash cans

Outdoors

Balcony

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

View

Sea view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow

Accessibility

Accessible by elevator

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Family
Room Size: 40 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Toilet paper, Hairdryer, Private bathroom, Toilet, Bathtub or shower, Towels

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Air conditioning, Key card access, Trash cans

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

Quiet street view, Garden view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
My Favorite Club Suite
Room Type: Family
Room Size: 40 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Bathrobe, Toilet, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Air conditioning, Key card access, Trash cans

Outdoors

Balcony

Kitchen

Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

View

Garden view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services

Physical distancing

Single-room AC for guest accommodation
My Favorite Club 1 Apartment 1 Bedroom
Room Type: Apartment
Room Size: 40 m2
1 Sofa bed Bed
2 Twin bed(s) Bed

Bathroom

Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Bathrobe, Toilet, Bathtub or shower, Slippers

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

General

Air conditioning, Key card access, Trash cans

Kitchen

Electric kettle, Kitchenette, Coffee machine, Microwave, Refrigerator

Outdoors

Balcony

Living Area

Desk

View

Garden view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Exclusive services

Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD128
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