Is this San Marco hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at San Marco hotel?

Check-in time for San Marco hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the San Marco hotel have a swimming pool?

Yes, this San Marco hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is San Marco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the San Marco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the San Marco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the San Marco hotel?

Based on the information reported by the owner or manager, the San Marco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for San Marco hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Garden Inn Jacksonville Downtown Southbank | Hotel in Jacksonville

| 7.9 (420 Reviews) | Pet Friendly 1 Bathroom 32 Guests

San Marco Hotel | Hilton Garden Inn Jacksonville Downtown Southbank

Hotel in San Marco, Jacksonville

Located in San Marco, this hotel is 2 miles from Jacksonville city center. It features an outdoor pool with hot tub and rooms with free Wi-Fi. Each room at the Hilton Garden Inn Jacksonville Downtown Southbank is furnished with a flat-screen TV with HBO. An iPod docking station is also available in all rooms. Jacksonville Hilton Garden Inn Downtown Southbank includes a gym and a business center. For added convenience laundry facilities and a cash machine are on site. EverBank Field is 3 miles from this hotel. The Jacksonville Zoo is 10.2 miles from the hotel and the Times Union Center for Performing Arts is 1.7-miles away.

Hilton Garden Inn Jacksonville Downtown Southbank is located in Jacksonville.

This 119 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Fireplace/Heating, Pet Friendly, and several others. This is a 3 star rated property and has over 420 reviews with the average score of 7.9 . Coming to Jacksonville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 119 Bedrooms Hotel if you want to learn more about this place in Jacksonville. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Garden Inn Jacksonville Downtown Southbank in Jacksonville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Garden Inn Jacksonville Downtown Southbank”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Kid-friendly buffet

Parking

Parking on site

Parking

Electric vehicle charging station

Parking garage

Accessibility

Wheelchair accessible

Activities

Happy hour

Fitness

Fitness center

Hot tub/Jacuzzi

General

Heating

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Elevator

Family rooms

Safe

Wifi in all areas

Smoke-free property

Pet friendly

Guest Services

Shuttle service (free)

Room service

Baggage storage

ATM on site

Meeting/Banquet facilities

Valet parking

24-hour front desk

Shuttle service

Laundry

Dry cleaning

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool (year-round)

Outdoor pool

Terrace

Security/Safety

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

First aid kits available

Hand sanitizer in guest accommodation and common areas

Contactless check-in/out

All plates, cutlery, glasses, and other tableware sanitized

Spa

Beach chairs/Loungers

Swimming pool

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

Location:

7.97

Staff:

8.34

Facilities:

7.66

Comfort:

7.97

Cleanliness:

8.02

KETURIA

Dec 12, 2025 08:00:00 AM

Review Score: 5

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The rooms were clean and comfortable the staff was wonderful 👏

Negative: I didn't like that the breakfast was subpar and there wasn't many selections to choose from I was very disappointed about that.

Summary: It was good just very disappointed about the breakfast options available besides that it was Great!

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow
Queen Room with Two Queen Beds Room Type: Quad Room Size: 48 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow
King Room - Hearing Access Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Sofa bed, Hypoallergenic pillow
Queen Room with Two Queen Beds - Hearing Access Room Type: Quad Room Size: 51 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow
Queen Suite with Two Queen Beds - Hearing Accessible Room Type: Suite Room Size: 48 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow
Junior King Suite Room Type: Suite Room Size: 41 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow
King Room with Bath Tub - Mobility/Hearing Access Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow
Junior Suite with Two Queen Beds Room Type: Suite Room Size: 54 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow
Queen Room with Two Queen Beds and Accessible Tub - Mobility and Hearing Access Room Type: Quad Room Size: 51 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shower, Free toiletries Media & Technology Telephone, Video, Radio, TV, Flat-screen TV General Heating, Air conditioning, Iron, Privacy curtain, Ironing facilities, Smoke Alarm, Trash cans Kitchen Refrigerator, Microwave Living Area Desk Bedroom Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow