Is this Palacio hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palacio hotel have a swimming pool?

Yes, this Palacio hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palacio hotel?

Best-rates for the Palacio hotel starts from $386 per night with includes Entertainment, Breakfast, Parking, TV, Wheelchair Accessible, Accessibility, Bedding/Linens, Restaurant, Air Conditioner, Pool, Security/Safety, Spa, Bar, Laundry, Balcony/Terrace, Business Services, Wellness Facilities, Guest Services, Internet, Fireplace/Heating, Toiletries, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palacio hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palacio hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palacio hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palacio hotel?

Based on the information reported by the owner or manager, the Palacio hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palacio hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World | Hotel in Madrid

| 9.8 (843 Reviews) | 1 Bathroom

Palacio Hotel | Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Hotel in Palacio, Madrid

Hotel with 2 restaurants, steps from Plaza de España - Princesa
This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a steam room are onsite.
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 179 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Toilet paper

Bidet

Hair dryer

Designer toiletries

Soap

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Hypo-allergenic bedding

Bed sheets

Premium bedding

Desk

Turndown service

Recycling

Free newspapers

Laptop-compatible safe

Slippers

Phone

LED light bulbs

Iron/ironing board (on request)

Soundproofing

Connecting rooms available

Breakfast

2 bars/lounges and 1 poolside bar

2 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 42 per person

24-hour room service

Minibar

Free bottled water

Parking

Offsite parking available (EUR 35 per night)

Valet parking on site (EUR 35 per day)

Electric car charging station on site

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Elevator

Braille signage

Activities

Bicycle rentals

Steam room

Seasonal outdoor pool

24-hour fitness center

Full-service spa

Entertainment

Pay movies

49-inch LED TV

Premium channels

Satellite channels

General

Meeting rooms

Library

Free newspapers in lobby

Elevator

Front-desk safe

Banquet hall

Swedish

French

Croatian

Arabic

German

Chinese (Mandarin)

Italian

Portuguese

Spanish

English

Norwegian

Russian

Fireplace in lobby

Smoke-free property

Guest Services

Laundry facilities

Babysitting (surcharge)

Soundproofed rooms

Seasonal outdoor pool

Luggage storage

Turndown service

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Garden

Rooftop terrace

Pool umbrellas

Balcony

Spa

Massage/treatment rooms

Spa open daily

3 treatment rooms

Couples treatment room(s)

Body scrubs

Body treatments

Turkish bath/hammam

Massage - Thai

Body wraps

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately eur 42 per person valet parking fee: eur 35 per day nearby parking fee: eur 35 per night pet fee: eur 80 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of eur 80 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of stay safe with meliá (meliá) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Megan

Sep 29, 2025 12:41:45 AM

Review Score: 10

Summary: This hotel really goes out of their way to provide service. Location is great for walking everywhere is Madrid. This is one hotel that I would return to. Their restaurant is excellent and beautiful. The Thai massage was incredible. Our laundry was done perfectly. I loved this hotel.

See All Reviews

Room Arrangement

Room Info	Facilities
Master Suite Red Level Room Size: 807 square feet m² 1 King Bed 2 Twin Beds	General Ping - 22.68, Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Bathtub or shower, Separate bedroom, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 75, Private bathroom, Square feet - 807, Club level room, Bed count minimum 1, Bed count maximum 2
Velazquez Penthouse Suite Red Level Room Size: 807 square feet m² 1 King Bed 2 Twin Beds	General Ping - 22.68, Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Bathtub or shower, Separate bedroom, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 75, Private bathroom, No rollaway/extra beds, Square feet - 807, Club level room, Bed count minimum 1, Bed count maximum 2
Red Level, Suite, 3 Bedrooms Room Size: m² 3 King Beds 6 Twin Beds	General Number of living rooms 0, Electric kettle, Coffee/tea maker, Sofa bed, Number of bathrooms - 3, Extra bed count 1, Free cribs/infant beds, Heating, Separate bathtub and shower, No rollaway/extra beds, Garden view, Number of bedrooms - 3, Bed count maximum 6, Bed count minimum 3
Margarita Presidential Suite Red Level Room Size: 1399 square feet m² 1 King Bed 2 Twin Beds	General Square meters - 130, Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Bathtub or shower, Separate bedroom, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Square feet - 1399, Club level room, Bed count minimum 1, Ping - 39.32, Bed count maximum 2
The Royal Suite Room Size: 2152 square feet m² 1 King Bed 2 Twin Beds	General Ping - 60, Number of bedrooms - 2, Coffee/tea maker, Bathtub or shower, Square feet - 2152, Number of living rooms 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, iPod docking station, Club level room, Square meters - 200, Bed count minimum 1, Bed count maximum 2
Suite, 2 Bedrooms (Red Level) Room Size: m² 2 King Beds 4 Twin Beds	General Number of living rooms 0, Electric kettle, Number of bedrooms - 2, Coffee/tea maker, Sofa bed, Extra bed count 1, Number of bathrooms - 2, Free cribs/infant beds, Heating, Separate bathtub and shower, No rollaway/extra beds, Garden view, Bed count maximum 4, Bed count minimum 2
Family Room (3+1) Room Size: 409 square feet m² 4 King Bed, Double Sofa Bed and Twin Beds	General Bed count minimum 4, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Bathtub or shower, Bed count maximum 4, Number of bathrooms - 1, Free cribs/infant beds
Supreme Room Room Size: 409 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 38, Bathtub or shower, Wheelchair accessible, Number of bathrooms - 1, Free cribs/infant beds, Ping - 11.49, Private bathroom, iPod docking station, Square feet - 409, Bed count minimum 1, Bed count maximum 2
Suite, 2 Bedrooms (Red Level, 4+1) Room Size: m² 6 King Beds and Twin Beds	General Number of living rooms 0, Bed count minimum 6, Heating, Separate bathtub and shower, No rollaway/extra beds, Electric kettle, Number of bedrooms - 2, No cribs (infant beds), Coffee/tea maker, Garden view, Bed count maximum 6, Number of bathrooms - 2
Red Level, Junior Suite, Terrace Room Size: 430 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Terrace, Sofa bed, Bathtub or shower, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Ping - 12.08, Square meters - 40, Private bathroom, Club level room, Bed count minimum 1, Bed count maximum 2
Deluxe Room Room Size: 269 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Coffee/tea maker, Bathtub or shower, Square meters - 25, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, iPod docking station, Ping - 7.56, Bed count minimum 1, Bed count maximum 1
Supreme Room Red Level (2 adults+ 2 children) Room Size: 430 square feet m² 2 King Bed and Double Sofa Bed 3 Twin Beds and Double Sofa Bed	General Number of living rooms 0, Square meters - 40, Partially open bathroom, Number of bedrooms - 0, Club level room, Bathtub or shower, Bed count maximum 3, Square feet - 430, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Ping - 12.08
Premier Room Room Size: 269 square feet m² 1 King Bed 2 Twin Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Coffee/tea maker, Bathtub or shower, Square meters - 25, Wheelchair accessible, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, iPod docking station, Bed count minimum 1, Bed count maximum 2
Family Room Room Size: 409 square feet m² 2 King Bed and Double Sofa Bed 3 Twin Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 38, Bathtub or shower, Number of bathrooms - 1, Free cribs/infant beds, Ping - 11.49, Private bathroom, No rollaway/extra beds, Square feet - 409, Bed count maximum 3, Bed count minimum 2
Supreme Room Red Level Room Size: 430 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Ping - 12, Bathtub or shower, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Private bathroom, No rollaway/extra beds, iPod docking station, Club level room, Bed count minimum 1, Bed count maximum 2
Red Level, Junior Suite Room Size: 484 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square feet - 484, Sofa bed, Bathtub or shower, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Club level room, Bed count minimum 1, Bed count maximum 2
Red Level, Suite, 1 Bedroom Room Size: 505 square feet m² 1 King Bed 2 Twin Beds	General Square feet - 505, Number of bedrooms - 1, Coffee/tea maker, Sofa bed, Bathtub or shower, Square meters - 47, Separate bedroom, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 14.19, Private bathroom, Club level room, Bed count minimum 1, Bed count maximum 2